Pediatric Health Network Annual Report 2020

Commitment to Community


Quality Improvement and Information Technology

PHN’s Quality Improvement work supports practices to deliver best-in-class care for children and adolescents, and address emerging population health issues.

The team is led by Ellie Hamburger, M.D. Medical Director for Quality Improvement, and Christina Driskill, Director of Quality Improvement and Data Analytics, with a multi-disciplinary team including Practice Quality Improvement Coaches and a Data Analyst.

Current priorities include:

  • HEDIS Dashboard and QI Analytics to benchmark Quality across the network, identify gaps and develop Quality Improvement plans to address those gaps.

  • Collaborative Care Programs are virtual learning and quality coaching opportunities that offer maintenance of certification (MOC) credit, with a focus on improving outcomes for commonly referred and chronic health conditions. Initial programs for Constipation and Concussion launched in the Fall of 2019 and paused in March 2020 when the Quality team pivoted to address the immediate needs of the network during the COVID-19 pandemic. The Constipation Collaborative includes 13 practices and 86 providers, with data collected on 276 patients. The Concussion Collaborative includes 14 practices and 93 providers, with data collected on 163 patients. An Asthma Quality initiative and a Behavioral Health ECHO program are set to launch in 2020.

  • PHN Grand Rounds, a web-based educational conference series for continuing medical education (CME). When COVID-19 hit, the Quality Improvement team quickly pivoted these virtual learning opportunities to focus on COVID-19 management and response.

  • Primary Care Town Halls, a bi-weekly series started in April 2020 to bring primary care practices the latest COVID-19-related information from Children’s National Hospital, including guidance on testing, epidemiology, clinical presentation and management, as well as local and regional trends.

PHN’s Quality Improvement work is grounded in data-driven approaches and supported by an innovative Information Technology (IT) team. The IT team is led by Sandy Chung, M.D, Medical Director for Informatics, and Lisa Jones, IT Director. In order to effectively manage network-wide Quality Improvement and demonstrate clinical integration, PHN is in the process of launching a comprehensive population health information technology solution. PHN has onboarded data from 80% of community practices to the Cerner data warehouse and developed HEDIS and other Quality dashboards that provide bi-directional reporting and communication.